Terms and Conditions of Sale
Updated January 31, 2025
Opening an Account
Aubin Nurseries is a wholesale nursery. The price list is for the trade only and will not be released without an account. Please complete in full the credit application and submit to kristina@aubinnurseries.ca for processing. All credit applications must be received by our office at least 30 days prior to your first shipment. Our opening minimum order requirement is $2,000.00.
Credit Terms
NET 30 days on approved credit. Payments accepted by Cheque, Visa or MasterCard (phone or in-person), Debit(in-person), E-transfer, or Electronic Funds Transfer(EFT). Please contact the office for E-transfer or EFT details. COD accounts must provide payment prior to any product leaving our facilities, Cheques will not be accepted for COD accounts.
Minimum Order Requirements
Delivery Spring Shipping (April 15 – May 30) orders must meet the $2,000.00 minimum
Delivery during the rest of the year is $1000.00 minimum
Pick-up orders have a minimum of $500.00
Pick up Hours: Monday to Friday: 8:30 a.m. to 12:15 p.m. and 1:15 p.m. to 4:00 p.m. Pick-ups outside these hours must be cleared with the office as we cannot guarantee the availability of staff to assist in loading.
Orders that do not meet the minimum requirement may be required to pay a handling fee.
Order Acknowledgement and Confirmation (spring orders)
Order acknowledgements will be sent to you advising that your order was received. Once our grading has been completed, an order confirmation will follow. It is advised to thoroughly review confirmations as there could be substitutions or the removal of items that are not available. .
Cancellations
Order cancellations for Pick-up must be received in our office by noon the day before scheduled pick up, for deliveries please give a minimum 48 hours’ notice. Late cancellations may receive a re-stocking fee equal to 2% of the order sub-total.
Shipping Costs
All shipments are FOB Carman, MB. Freight charges will be added to your invoice at the time of shipping. Out of the province orders will be shipped in the most economical and reliable way possible to your location unless otherwise requested. All shipments must adhere to our minimums. Boxing and pallet charges are extra.
For Winnipeg and surrounding area, (50-mile radius) freight charges will be a % of your total order value. $125.00 minimum freight charge per delivery.
Sales Tax
All orders are subject to GST. Manitoba businesses must provide a copy of their RST Number to be exempt, otherwise RST will be charged.
U.S. Customers
All U.S. customers must supply Aubin Nurseries Ltd. with an IRS or SS number. All U.S. customers will be subject to GST if they are picking up their stock. Please inquire at the border crossing for proper papers to claim back the GST. A minimum order for shipping to U.S. is $3,000.00.
Service Charge
A service charge of 2% per month will be charged on overdue accounts.
Guarantee
All orders are accepted subject to crop conditions/availability. We reserve the right to cancel a portion, or all thereof, if damage befalls our stock from uncontrollable weather conditions, error in count, insect and disease damage or other causes beyond our control. If any plant material proves untrue to variety name which it is sold, it will be credited for original amount paid. We will not be responsible for any other expenses, losses or inconvenience which the purchaser may sustain as a result thereof.
Claims
Although losses are minimal, they do occur. We stand behind our plants, but if a pattern of loss is encountered with a specific variety or size, we welcome any claims. If there are abnormal losses with no similar pattern among other customers, claims will be handled on an individual basis. Claims for shortage or damaged material must be submitted in writing within 10 days of receiving the product. Claims for non-viable material must be submitted in writing as soon as it is determined to be non-viable. Spring order claims will not be accepted after June 15.